Refund & Cancellation Policy

Last updated: 22 February 2026

1. Overview

This policy applies to paid subscriptions for Kodiq Academy and related services provided by GODANCETV LLP (Company No. OC453069).

2. Free Trial

If a free trial is offered, you will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan.

3. Cancellation

• You may cancel your subscription at any time through your account settings.
• Cancellation takes effect at the end of your current billing period — you retain access until then.
• No partial refunds are issued for unused time within a billing period.

4. Refunds

We offer a 7-day money-back guarantee from the date of your first payment. If you are not satisfied with the Service within 7 days of your initial purchase, contact us for a full refund.

After the 7-day period:

• Monthly subscriptions: no refunds for the current billing cycle.
• Annual subscriptions: we may offer a pro-rata refund at our discretion, minus any months already used.

5. How to Request a Refund

Email support@kodiq.ai with:

• Your account email address.
• The reason for the refund request.
• Date of purchase.

We aim to process refund requests within 5 business days. Refunds are issued to the original payment method via Stripe.

6. Exceptions

Refunds will not be issued in cases of:

• Account termination due to violation of our Terms of Service.
• Requests made after the 7-day guarantee period (for monthly plans).

7. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

8. Contact

Questions about refunds? Email us at support@kodiq.ai.